We’re Here to Help

Get in Touch

Planning a caravan trip across India? Have questions about our fleet? Reach out and our travel team will get you on the road.

Reach Out to Us

Choose the way that works best for you

Call Us

+91 968 768 0400

Speak directly with our travel experts

WhatsApp

+91 968 768 0400

Quick responses, usually within 30 minutes

Email Us

info@bookmycaravan.in

For detailed enquiries and bookings

Send Us an Enquiry

Tell us about your trip and we’ll get back to you with options

What happens next?

Your enquiry will be emailed directly to our travel team at info@bookmycaravan.in.

We typically respond within 2 hours during business hours (9 AM – 9 PM IST).

Business Hours & Response Times

We’re available 7 days a week to help plan your caravan adventure

Business Hours

Monday 9:00 AM to 9:00 PM Open
Tuesday 9:00 AM to 9:00 PM Open
Wednesday 9:00 AM to 9:00 PM Open
Thursday 9:00 AM to 9:00 PM Open
Friday 9:00 AM to 9:00 PM Open
Saturday 9:00 AM to 9:00 PM Open
Sunday 9:00 AM to 9:00 PM Open

Open all 7 days, including public holidays

Response Times

Phone Call Immediate
WhatsApp Within 30 min
Email Within 2 hours
Social Media Within 24 hours

Response times are during business hours (9 AM – 9 PM IST). WhatsApp messages received outside hours are answered first thing next morning.

Our Location

Visit us or plan your pickup

BookMyCaravan HQ

Address

BookMyCaravan
508 Sharan Circle Business Hub,
Near Zundal Circle, Ahmedabad, 382424

Business Hours

Monday to Sunday, 9:00 AM to 9:00 PM IST

Open all 7 days, including public holidays
Visit Us

Want to see our caravans in person? WhatsApp us to schedule a visit. We’ll show you around our fleet and help you choose the perfect caravan for your trip.

Contact FAQs

Quick answers about reaching us and getting help

How quickly will you respond to my enquiry?
We aim to respond within 2 hours during business hours (9 AM to 9 PM IST, all 7 days). Enquiries received outside business hours will be answered first thing the next morning, typically within 12 hours.
Can I call or message outside business hours?
WhatsApp is available 24/7 for messages, drop us a message anytime and we’ll respond when we’re back online. Phone calls are available during business hours only (9 AM to 9 PM IST, Monday to Sunday).
I have a complaint about my trip. Who do I contact?
Please email us at info@bookmycaravan.in with your booking reference number (BMC-XXXX) and details of your concern. We treat complaints as a priority and will escalate within 24 hours. You can also WhatsApp us at +91 968 768 0400 for urgent matters.
Can I visit your office to see the caravans?
Yes, absolutely! We welcome visitors by appointment. WhatsApp us at +91 968 768 0400 to schedule a visit to our Ahmedabad location. We’ll walk you through our fleet and help you pick the right caravan for your adventure.
Do you operate in my city?
We currently operate from Ahmedabad, Gujarat with caravan routes across Gujarat, Rajasthan, Goa, Maharashtra, and more destinations across India. Contact us with your specific destination and we’ll let you know what’s possible, we’re always expanding our coverage.
How do I modify or cancel my booking?
Email us at info@bookmycaravan.in or WhatsApp +91 968 768 0400 with your booking reference number (BMC-XXXX). Our team will assist with modifications or cancellations. Please note that our cancellation policy applies as per the terms shared at the time of booking.
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