Cancellation & Refund Policy

Our cancellation windows, rescheduling rules and how refunds are processed.

We understand that travel plans may change. Due to limited fleet availability, the following cancellation & refund policy terms apply.

1. Cancellation Policy

  • 20 days or more before the trip start date: 50% refund of advance payment.
  • 10-20 days before the trip start date: 25% refund of advance payment.
  • Less than 10 days before the trip start date: No refund.
  • Last-minute bookings (less than 10 days gap): No refund under any circumstances.
  • Trip start date refers to confirmed departure date at booking.

2. Rescheduling Policy

  • Permitted only in case of natural calamities or government travel restrictions.
  • Subject to caravan availability.
  • Must be used within 3 months from the original trip date.
  • Only one-time rescheduling allowed.
  • Proof or official notification required.

3. Non-Refundable Situations

  • Change of personal plans.
  • Early trip termination by client.
  • External bookings such as hotels or event tickets.
  • Weather-related discomfort.

4. Refund Processing

Eligible refunds will be processed via the original payment method and may take standard banking processing time.